Sub-processors list

Escendant Ltd
Last Updated: 02/10/2025
Status: Published

This public list names third parties that process Customer Data as our processors. Third-party controllers (for example, app stores and sign-in with Apple/Google) are not listed here and are described in our Privacy Notice.

Current Sub-Processors

Sub-Processor (legal entity) Purpose Categories of personal data Hosting/transfer regions Transfer mechanism
Amazon Web Services, Inc. (AWS) Infrastructure hosting; identity services Account identifiers; usage metadata; stored content UK (London, eu-west-2) Not applicable (in-UK)
Anthropic PBC Model inference Text; audio/images US; EU SCCs + UK Addendum
AssemblyAI, Inc. Voice transcription Audio; derived text; account identifiers EEA (Ireland); US SCCs + UK Addendum for US
Cerebras Systems, Inc. Model inference Text; audio/images US; Canada; EEA SCCs + UK Addendum (US); Adequacy (Canada)
DeepInfra, Inc. Model routing; inference Text; audio/images US SCCs + UK Addendum
Features & Labels, Inc. (FAL) Model hosting; voice cloning; avatar generation Audio; images; text prompts; derived voice profiles US SCCs + UK Addendum
Fireworks AI, Inc. Model inference; voice transcription Text; audio/images Global (primarily US/EU) SCCs + UK Addendum
Google LLC (Firebase Analytics) App analytics and crash reporting App instance IDs; device identifiers; usage events; crash diagnostics; coarse location; truncated/anonymised IP EEA; US SCCs + UK Addendum (US)
Google LLC (Google Workspace) Support email communications Email content; account identifiers; support metadata Global (primarily EEA/US) SCCs + UK Addendum (US)
HubSpot, Inc. Opt‑in mailing list and marketing communications management; website forms Name; email address; phone number; subscription preferences; consent records EEA (Germany) Adequacy (EEA)
Groq, Inc. Model inference; voice transcription Text; audio/images US; Canada; KSA; EEA (region depends on model selection) SCCs + UK Addendum (US, KSA); Adequacy (Canada)
OpenAI, L.L.C. Model inference Text; audio/images US; EU SCCs + UK Addendum for non-UK/EEA processing
OpenRouter, Inc. Model routing to third-party model providers Text; audio/images Various (depending on selected model) Varies (generally SCCs + UK Addendum or adequacy, as applicable)
Together Computer, Inc. Model inference Text; audio/images Global (primarily US/EU) SCCs + UK Addendum
Zoho Corporation Support chat Chat content; account identifiers; support metadata Global (incl. US/EU/India) SCCs + UK Addendum

Notes: – For AI providers, we configure settings to prevent the use of Customer Data for training wherever such controls are available, and we avoid providers where this cannot be disabled. – Model routing platforms (e.g., OpenRouter, DeepInfra) may engage additional model providers. The region used depends on the selected model and service configuration.

Sub-Processor Change Notifications

We will provide 30 days’ advance notice of any changes to our sub-processor list via:

We may make urgent substitutions on shorter notice where necessary for security, continuity, or to address an incident. In such cases we will notify you as soon as reasonably possible and honour applicable objection rights.

Customer Rights (applies to all users)

You have the right to:

  • Object to the use of a new sub-processor on reasonable data-protection grounds
  • Request termination or cancellation of the affected services if you object to sub-processor changes, in accordance with our Terms (including pro‑rata refunds for direct purchases; app store purchases subject to store policies)
  • Receive information about sub-processor data processing activities

Contact

For questions about our sub-processors: privacy@escendant.ai


This list is maintained in compliance with UK GDPR Article 28 requirements